“Great communication and follow up.”
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Your Transaction Team
Michael Thayer | Mortgage Advisor
Michael will remain actively involved throughout your transaction and serves as your primary mortgage advisor. He is available to answer questions regarding financing strategy, closing timelines, loan options, and the overall home-buying process.
With more than two decades of mortgage experience, Michael's role is to help eliminate surprises, proactively solve problems, and ensure your financing remains aligned with your goals from contract to closing.
Eric Smith | Loan Processor
As your loan progresses, Eric will serve as your primary processing contact and coordinate documentation, underwriting requests, appraisal updates, title updates, and day-to-day loan status communication.
Eric brings extensive mortgage processing and underwriting experience to every transaction. Because he understands how underwriters review loan files, he identifies and addresses many potential issues before they cause closing delays.
When Eric requests documentation or additional information, those requests are made to satisfy underwriting requirements and keep your transaction moving forward. To help us maintain your closing timeline, please provide any requested items as quickly as possible.
OUR TEAM APPROACH
Buying a home involves many moving parts and multiple parties working together behind the scenes.
Our team approach allows us to provide faster updates, quicker responses, and a smoother closing experience. While Michael focuses on strategy, communication, and overall transaction oversight, Eric manages the day-to-day processing activities that keep your loan moving toward closing.
Together, we work proactively to identify potential issues early, communicate clearly, and keep your transaction on track.
IMPORTANT SECURITY REMINDER
➡️ Please save Michael's and Eric's contact information in your phone.
➡️ Never provide personal information, financial information, account information, documentation, or wiring instructions to anyone you do not recognize or who is not identified as part of your transaction team.
➡️ If someone contacts you regarding your transaction and they are not part of your transaction team, please verify with us before responding or providing any information.
➡️ Only the individuals identified on your Transaction Communication Center page should be requesting documentation related to your loan.
➡️ Always verify wiring instructions directly with the title company using a trusted phone number before sending funds.
WHY WE BUILT THE TRANSACTION COMMUNICATION CENTER
Buying a home is one of the biggest financial decisions most people will ever make.
Most buyers only purchase a home a few times in their lives, while our team manages transactions every day.
That's why we created the Transaction Communication Center to provide a single source of truth for your transaction. You'll always know where your loan stands, what's been completed, what we're waiting on, and what comes next.
➡️ No surprises.
➡️ No guessing.
➡️ No wondering what's next.
➡️ Clear communication every step of the way.
Just a clear roadmap to a successful closing.
QUESTIONS?
If you have questions about your transaction, please reach out to us using the contact information provided in your Transaction Communication Center.
Best regards,
Michael Thayer, CMPS, CMA
NMLS #173264